Reception Specialist

Are you a detail-oriented professional who thrives on creating a warm, welcoming environment for patients? Do you enjoy being the first point of contact and playing a vital role in the patient experience? If so, NMC Health invites you to join our award-winning healthcare team in Newton.

We are currently seeking a Receptionist Specialist (PRN) to support our Specialty Clinic. In this front-facing role, you will serve as the first impression for patients and visitors while supporting day-to-day operations in a busy clinic environment. You will be responsible for ensuring smooth patient check-in/check-out, managing phone communication, and helping maintain a positive and professional atmosphere.

Your duties will include:

• Greeting and checking in patients

• Answering phones and directing calls appropriately

• Scheduling appointments and verifying insurance

• Providing general administrative support to the clinical team

• Maintaining confidentiality and complying with HIPAA regulations

At NMC Health, were committed to delivering compassionate, high-quality care and that starts with a positive patient experience. If you are organized, personable, and committed to supporting a patient-first environment, we encourage you to apply.

Qualifications:

• High school diploma or GED required

• Associate degree or some college coursework preferred

• Completion of a medical terminology course preferred

• 12 years of experience in an office reception setting preferred (but were willing to train the right candidate)

• Strong phone etiquette and customer service skills

Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff. Here you’ll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.

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