Visitor Restrictions at NMC Health

Visitor Restrictions Effective June 18, 2021

At NMC Health, protecting you against COVID-19 is our highest priority. To provide a safe, healing healthcare environment for everyone, NMC Health has implemented restrictions and screening measures to lower the likelihood of exposure to any illness including coronavirus.

Regulatory guidelines from the CDC and KDHE have NOT changed for healthcare facilities. You are still required to wear a mask inside ALL healthcare establishments including hospitals, doctors’ offices, dentists’ offices and other clinics. This means you must wear your mask inside all NMC Health locations.

Who can visit

Hospital patients may not have two visitors at a time during their hospitalization. All visitors must be over the age of 18. These two visitors do not have to be the same people for the duration of your stay, but only two people are allowed in at a time.

If a patient is COVID-19 positive, NMC Health’s House Supervisor and Infection Control Officer MUST be consulted to determine if adequate safety precautions can be made to ensure the safety of visitors.

Approved visitors need to stay inside the patient’s room as much as possible, except for when they are dining in the Sunflower Café.

Visitors under the age of 18 are only permitted if they are the sibling of a new baby in our Family Birthing Center or have approval from the House Supervisor or Infection Control Officer.


covid-19 update two patient visitors at a time graphic with white girl in red shirt wearing a mask and white boy in yellow shirt wearing mask nmc health visitor restrictions

When you can visit

Patients and visitors may only enter the through the Emergency or Front entrances during these specific times: 

    • Front Entrance: Weekdays, 6 a.m.-6 p.m. 
    • Emergency Entrance: Always open

What to expect when you visit

  • All patients and support persons will be required to wear a mask upon entering NMC Health facilities.
  • Before entering any NMC Health location, patients and support persons will be required to have their temperature taken and answer screening questions for:
    • Respiratory Symptoms (fever, cough, shortness of breath)
    • Travel or mass gathering attendance in the last 14 days
    • Close contact with a person that has suspected or confirmed COVID-19
  • Support persons with a fever of 100.4F or above, recent respiratory symptoms, and/or potential recent exposure to COVID-19 will receive further instructions and will not be allowed to visit.

Virtual visits are encouraged
, such as phone and video calls (Skype, Facetime, etc.). Patients may request a tablet to use from their nurse or case manager. If your loved one has an outward-facing room, you can visit them through the window. Their room numbers are on display on each window.

NMC reserves the right to change any part of this this policy without notification.

exterior photo of nmc health medical center newton medical center newton ks nmc health hospital yellow and blue logo hospital entrance

Other Closures

NMC Health’s Patient Financial Services (Billing department) and Health Information Management (medical Records) offices are closed to visitors and patients until further notice. If you need to contact either office, you can reach them here:

Patient Financial

  • Questions about your account? Call us. (316) 804-6255
  • Need to make a payment? Pay online or call us. (316) 804-6255, option 1
  • Want to set up a payment plan? Call The Midland Group at (316) 201-9254
  • Healthcare Assistance applications are available through our Financial Assistance options. Submit your application:
  • Need paper copies of your health records immediately? Call us. (316) 804-6204. We’ll schedule an appointment for a time when you can visit the office to pick up your records.

These changes have been made under guidance from the Centers for Disease Control (CDC) and Centers of Medicare and Medicaid Services (CMS). These organizations focus on infection control, social distancing and protecting the health of our patients and community.

medical lab scientists testing chemicals covid vaccine trials covid-19 virus vaccination vaccine lab eua fda approved

COVID-19 Protocols at NMC Health

NMC Health has been keeping an eye on the updates regarding novel coronavirus (COVID-19). The hospital is staffed with frontline workers here to make sure you are cared for and kept safe.

We have protocols in place to protect and defend the Newton, Hesston, Valley Center, Park City, Wichita and surrounding communities from the spread of the virus.

Since the World Health Organization (WHO) and Centers for Disease Control (CDC) warned of the COVID-19 outbreak on Jan. 31, 2020, NMC Health leadership has been assessing and planning to ensure the safety of our staff, patients, visitors and community. 

As we continue to follow CDC protocols, if you come to the hospital or any NMC Health location, you’ll be asked to answer some screening questions. These questions are used to help us figure out how to best help you. Our response process includes: 

  • Question – asking about current health, recent travel and any possible exposure to COVID-19
  • Observation – watching to new symptoms of fever, cough and shortness of breath
  • Isolation – placing a face mask on anyone who shows signs of those symptoms and meets screening criteria, then moving them to a negative airflow room for observation
  • Precaution – using airborne and standard contact precautions with eye protection, gloves, face mask and gown for anyone who enters the room 
  • Protection – wearing all personal protective equipment (gloves, face mask, etc.) while working with anyone under investigation of having coronavirus (COVID-19)