NMC Health Home Care has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.

NMC Health Home Care achieves superior performance by focusing on what truly matters – compassion, communication, and high-quality care.  “From the moment we enter a home,” said Home Care and Private Duty Operations Director Stephanie King, “our team listens, understands and tailors every visit to meet each individual’s unique needs.” NMC Health is honored to receive this recognition from SHPBest. “At the heart of this success is our top-tier team of skilled, dedicated professionals who bring expertise and genuine kindness into every home – every patient – every visit,” said King. “Our commitment to personalized, high-quality care is a reflection of the trust and gratitude we strive to earn every day from our patients.”